BOOKING

IMPORTANT!

Advance booking is essential so please do not set out until you have spoken to someone or have a booking confirmation.

                                             We are open!

For all bookings we suggest a contribution towards the cost of your visit, per child or adult of £10 for a single session and £15 for a double session. (Siblings under 2 admitted free)

Children with Special Needs

Two sessions a day (10:00-13:00 & 13:00-16:00) on

Tuesday, Wednesday, Thursday and Saturday

(Fridays will remain exclusively for adults with special needs)

School Holiday Opening Times; same as above

You can either book a single or double (concurrent) session.

We also accept a few children without special needs to each session. However, children with special needs will always have priority.

 

Adults with Special Needs

Friday opening times: 10:00-13:00 / 13:00-16:00 Exclusive Adult sessions

First Saturday of the month: 10:00-13:00 / 13:00-16:00 Families & young adults up to 25yrs old

Any other Saturday: 14:30 - 16:30 Families and Adults of any age (subject to suitability)

 

Thursday Evening Fun Club

Youth Club age 15+

Zoom Sessions 7pm – 8pm; In person 6:30pm - 8:30pm

Sessions and activities vary week to week,

Click here to find out more about our FUN CLUB 

We look forward to seeing you all!

 

                                              TO BOOK:

Call

Call us on 01628 628599  to leave us a message with the date you would like to visit, your name, number of children /adults and your phone number- we call you back to discuss.

Email

Send an email to theplayground@tvap.co.uk to let us know when you would like to visit etc. PLEASE NOTE: this method of booking will take longer than the others. 

Booking Enquiry Form

Complete a Booking Enquiry form via the tab on the left hand menu.

PLEASE NOTE:

If we are unable to answer the phone please leave a message clearly with the session you would like to come to, your family name, number of children and your phone number and we will call you back.

All booking enquiries will be dealt with in strict order, however we cannot guarantee that we will be able to book everyone on the date/time when they want to come. 

You also need to know that.......

  • We have put in place some physical changes to the Playground to help you with social distancing and hand washing as well as some operational changes too. These will be explained to you when you book.
  • Hand sanitizer stations have been installed around the site and we have increased our cleaning protocols to keep you and your family safer. We cannot offer a completely risk free environment but we have worked hard to reduce any risk to an absolute minimum.
  • The Sensory Room is open at £10 per 30 minute session which are booked in advance. Please ask if you have not booked but wish to use the Sensory Room on your visit and we will see if there is availability. After each session the Sensory Room is deep cleaned. 
  • Toilets will be allocated. Toilets will continue to be deep cleaned between sessions (and as necessary) and cleaning materials will be provided for your use during your visit.

Booking is essential to ensure we manage the number of visitors coming in any one day. It is important to all that there is a calm and yet fun sociable atmosphere and so limiting numbers benefits everyone.

We do get cancellations so do call if you have not managed to book but would still like to come on a particular day, or on the off chance. We will do our best to accomodate you!

Unfortunately our finances have inevitably taken a hit over the last few months and we will need to pay for the new safety changes, the on-going cost of sanitizers, additional cleaning and PPE for our team. As we have had no visitors and few opportunities for fundraising over the last few months the cost of the new safety measures we have put in place has been funded from our reserves.

As a consequence we do need to make a small increase to the amount that we ask you for as a contribution – from £8.00 to £10.00 per visit and we hope that you will understand this and also appreciate that we have not asked for an increase in your contributions since 2010. However, if you have difficulty with these contributions please speak with Gary at the Playground.

tO COMPLETE YOUR BOOKING:

You should complete your booking by card payment over the phone, but if you are unable to, you may do so when you arrive. 

If you are paying for Respite by transfer our Bank details are below BUT please don't forget to fill in the form below so we know to expect the money and what it is for!