BOOKING

WE ARE OPEN!

We are so happy to be open again, albeit a bit restricted, for families (self-contained households), groups from playschemes and adult residential units (groups of adults who live together permanently) with special needs.


Children with special needs: Tuesdays - Saturdays (exluding Fridays)

Adults with special needs: Fridays only

Toddlers: We will br restarting our Taplow Toddler sessions on Wednesday mornings from the 30th Sept - but don't forget that all toddlers are welcome on any of our children's sessions for the foreseeable future!

We will now be welcoming up to 12 households / family groups (up to a max. of 25 children) during each of our 2 sessions. Sessions times will remain at 1000-1230 and 1330-1600.

Toilets will be continue to be allocated, but will now be shared by a maximum of two households during any one session. Toilets will continue to be deep cleaned between sessions (and as necessary) and cleaning materials will be provided for your use during your visit.

Opening of an indoor space

We are pleased to announce that we now feel it is safe to open up the Annexe.

The room will be divided into 6 individual spaces each with a table and chairs, the spaces will be divided with tarpaulin curtains.

The room has been cleared of toys and craft resources to minimise risk of contamination but will still provide a dry inside play space for you to enjoy.

We can provide a limited range of play resources for you to use and return to be cleaned and some lovely art packs for you to do and take home.

The Annexe will be deep cleaned before each session (and as necessary) and cleaning materials will be available for your use during your visit.

You will need to pre-book your sessions and make your contribution by phone.

Our Reception area is closed at present although we are picking up messages very regularly throughout the day.

  The Sensory Room is open at £10 per 30 minute session which are booked in advance. Please ask if you have not booked but wish to use the Sensory Room on your visit and we will see if there is availability. After each session the Sensory Room is deep cleaned. 

We are now offering limited Respite sessions, please contact Gary to discuss your requirements.

We will update this page as things change.

To check availability and to make a booking call 01628 628599

 

IMPORTANT:

If we are unable to answer the phone please leave a message clearly with your family name, number of children and your phone number and we will call you back.

All booking enquiries will be dealt with in strict order, however we cannot guarantee that we will be able to book everyone on the date/time when they want to come. We will do our best and try to be as fair as possible whilst trying to keep everyone as safe as possible. This is a steep learning curve for us all.

At this stage we will only be taking one booking at a time for any family/unit until we can better judge demand and our ability to cope with it. Please bear with us whilst we all find our feet.

You also need to know that.......

We have put in place some physical changes to the Playground to help you with social distancing and hand washing as well as some operational changes too. These will be explained to you when you book.

Hand sanitizer stations have been installed around the site and we have increased our cleaning protocols to keep you and your family safer. We cannot offer a completely risk free environment but we have worked hard to reduce any risk to an absolute minimum.

Unfortunately our finances have inevitably taken a hit over the last few months and we will need to pay for the new safety changes, the on-going cost of sanitizers, additional cleaning and PPE for our team. As we have had no visitors and few opportunities for fundraising over the last few months the cost of the new safety measures we have put in place has been funded from our reserves.

As a consequence we do need to make a small increase to the amount that we ask you for as a contribution – from £8.00 to £10.00 per visit and we hope that you will understand this and also appreciate that we have not asked for an increase in your contributions since 2010. However, if you have difficulty with these contributions please speak with Gary at the Playground.

IMPORTANT!

Advance booking is essential so please do not set out until you have spoken to someone or have a booking confirmation.


OUR 'USUAL' BOOKING INFORMATION IS BELOW BUT FOR INFORMATION ONLY FOR NOW!


Booking is essential to ensure we manage the number of visitors coming in any one day. It is important to all that there is a calm and yet fun sociable atmosphere and so limiting numbers benefits everyone.

We do get cancellations so do call if you have not managed to book but would still like to come on a particular day, or on the off chance. We will do our best to accomodate you!

Call

Call us on 01628 628599 to arrange your visit and discuss your needs.

Email

Send an email to theplayground@tvap.co.uk to let us know when you would like to visit. 

In Person

Pop in to reception to speak with us 

And coming soon.... 

                        Online Family Booking Requests!

Soon you will be able to check availability and make a booking request for your family using our new Booking Enquiry Form.

tO COMPLETE YOUR BOOKING:

You can donate for your booking when you arrive or transfer to us in advance from your bank using online banking!

Our Bank details are below BUT please don't forget to fill in the form below so we know to expect the money and what it is for!